Legal

Memorandum Of Agreement Template

Record a shared understanding between parties with a memorandum of agreement template that covers intent, roles, and terms in one document.

Template preview
Scroll to explore
Joint Project Framework
Template Document

MEMORANDUM OF AGREEMENT TEMPLATE

Prepared For: [custom.clientFirstName] [custom.clientLastName], [custom.clientCompany]
Prepared By: [custom.senderFirstName] [custom.senderLastName], [sender.company]

1. PURPOSE & SCOPE

The purpose of this Memorandum of Agreement is to establish the terms and conditions under which Example Client LLC and Example Services LLC will collaborate on a customer onboarding workflow project. The parties intend to cooperate in good faith to develop, support, manage, and complete the products, services, deliverables, or shared outcomes identified for the project, all in accordance with the obligations, standards, and limitations set forth in this Agreement.
  • The parties shall coordinate planning, communications, scheduling, and execution activities necessary for the customer onboarding workflow project.
  • The parties shall perform their respective obligations in a timely, professional, and commercially reasonable manner.
  • The parties acknowledge that this Agreement defines the cooperative framework for the relationship and does not alter the independent legal status of either party.
  • Any specific statement of work, implementation plan, project schedule, milestone schedule, or technical specification may be documented separately in writing and incorporated by reference when signed by both parties.

2. BACKGROUND

The parties have determined that a coordinated relationship will advance the successful completion of the customer onboarding workflow project. This Agreement is based on the understanding that each party brings distinct value, expertise, and operational capabilities to the collaboration, and that the project will benefit from clearly defined roles, legal accountability, and structured cooperation.
Example Client LLC Value Add
  • Unique industry expertise, technical knowledge, intellectual property, customer insight, market presence, or operational experience relevant to the customer onboarding workflow project.
  • Access to internal stakeholders, business requirements, data, facilities, systems, approvals, or domain-specific resources necessary for project execution.
  • Strategic direction regarding project goals, business priorities, acceptance criteria, and intended commercial or operational outcomes.
Example Services LLC Value Add
  • Specialized resources, professional services, technical capabilities, implementation expertise, tools, or methodologies relevant to the customer onboarding workflow project.
  • Project management, coordination, advisory support, staffing, or execution capacity necessary to deliver agreed work products and outcomes.
  • Experience in designing, building, integrating, supporting, or optimizing comparable initiatives, systems, or business processes.

3. EXAMPLE CLIENT LLC RESPONSIBILITIES

Example Client LLC shall be responsible for the following duties, deliverables, and operational activities, except as otherwise modified by a separate written agreement signed by both parties:
  1. Provide accurate, complete, and timely business, operational, technical, and project-related information reasonably necessary for performance of the customer onboarding workflow project.
  2. Designate authorized representatives with authority to make decisions, provide approvals, and coordinate with Example Services LLC on project matters.
  3. Review submissions, deliverables, recommendations, reports, specifications, or other work product within commercially reasonable timeframes and provide approvals, comments, or requested revisions.
  4. Perform client-side tasks, dependencies, access provisioning, internal coordination, or operational activities assigned to Example Client LLC under the project plan or related written documents.

4. EXAMPLE SERVICES LLC RESPONSIBILITIES

Example Services LLC shall be responsible for the following duties, deliverables, and operational activities, except as otherwise modified by a separate written agreement signed by both parties:
  1. Provide the professional services, project support, resources, personnel, tools, methodologies, and deliverables assigned to Example Services LLC for the customer onboarding workflow project.
  2. Coordinate project execution in a diligent and professional manner, including planning, scheduling, communication, documentation, and status reporting as appropriate to the scope of work.
  3. Perform assigned work in accordance with applicable professional standards, agreed requirements, and any written project specifications adopted by the parties.
  4. Maintain qualified personnel and internal supervision sufficient to carry out Example Services LLC's duties safely, lawfully, and effectively.

5. TERMS AND CONDITIONS

Indemnification and Comparative Fault
Each party shall be solely responsible for the acts and omissions of its own officers, directors, employees, agents, contractors, subcontractors, and representatives. To the fullest extent permitted by applicable law, Example Client LLC shall indemnify, defend, and hold harmless Example Services LLC, and Example Services LLC shall indemnify, defend, and hold harmless Example Client LLC, from and against any and all claims, demands, damages, liabilities, losses, judgments, settlements, penalties, fines, costs, and expenses, including reasonable attorney fees, to the extent arising out of or resulting from the indemnifying party’s own acts, omissions, negligence, breach of this Agreement, or willful misconduct.
  • If a claim, loss, or liability is caused in part by the acts or omissions of both parties, responsibility shall be apportioned between them according to their respective degrees of fault under principles of comparative fault.
  • No party shall be obligated to indemnify the other for the other party’s sole negligence, willful misconduct, or violation of law.
  • The indemnification obligations in this Agreement shall apply regardless of whether the claim is asserted by a third party, an employee, a contractor, or another person or entity, to the extent permitted by law.
Insurance Coverage
  • Each party shall maintain, at its own expense, adequate insurance coverage or approved self-insurance programs customary for its operations and sufficient to support its obligations under this Agreement.
  • Such coverage shall include, as applicable, General Liability, Workers' Compensation, and Business Automobile Liability insurance, together with any other insurance reasonably appropriate to the nature of the work being performed.
  • Upon reasonable request, each party shall provide evidence of such insurance or self-insurance to the other party.
  • Maintenance of insurance shall not limit a party’s liability where liability otherwise exists under this Agreement or applicable law.
Amendments and Termination
  1. This Agreement may be amended, modified, or supplemented only by a written instrument signed by authorized representatives of both parties.
  2. This Agreement may be terminated at any time by mutual written agreement of the parties.
  3. Unless earlier terminated in writing, this Agreement shall automatically terminate upon completion of the deliverables, services, or other obligations associated with the customer onboarding workflow project.

6. FUNDING, COSTS

Except as the parties may otherwise expressly agree in a separate written instrument signed by both parties, each party shall be solely responsible for any and all costs, charges, fees, expenses, liabilities, and overhead associated with performing its own obligations under this Memorandum of Agreement. This includes, without limitation, personnel costs, travel costs, equipment costs, technology costs, professional fees, licensing costs, insurance premiums, taxes, and any other expense incurred by that party in connection with the customer onboarding workflow project.
  • Neither party shall be entitled to reimbursement from the other for costs incurred in performing its obligations unless such reimbursement is specifically approved in writing.
  • No oral statement, course of dealing, or informal project communication shall alter the independent cost-bearing obligations stated in this section.
  • Any shared budget, funding schedule, pass-through expense arrangement, or reimbursable cost structure must be documented in a separate written agreement signed by both parties.

7. EFFECTIVE DATE AND SIGNATURE

This Memorandum of Agreement shall become effective upon the date of final execution by the last party to sign below. By signing, each undersigned represents and warrants that he or she is duly authorized to execute this Agreement on behalf of the party identified.
[sender.company]
Authorized Signature
SENDER
Title: Corporate Title*
Date: MM/DD/YYYY*
SENDER
[custom.clientCompany]
Authorized Signature
Title: Corporate Title*
Date: MM/DD/YYYY*

Trusted by 1,100+ businesses that sell expertise

Evoke Strategy
Uffizio
Charge&Go
Aktiv
Story99
Scribd
Prolexity
Hero
Accenture
Vyapar
Storyboard Films
Infosys
TCS
FinoWorks Technologies
Growlity
Evoke Strategy
Uffizio
Charge&Go
Aktiv
Story99
Scribd
Prolexity
Hero
Accenture
Vyapar
Storyboard Films
Infosys
TCS
FinoWorks Technologies
Growlity

Memorandum Of Agreement Template Overview

A memorandum of agreement sits somewhere between a handshake and a full contract, useful when two or more parties want their understanding on record without the weight of a formal legal document. This template covers the purpose of the arrangement, each party's role, and the terms agreed, so an MOA template captures the collaboration clearly.

Because it's meant to be shared and referenced easily, distribution matters as much as drafting. Every party reviews the same link, signs off in place, and the record becomes the reference point for how the collaboration is meant to work.

What's Included

Everything you need to create a professional proposal

Professional Design

Fully Customizable

Ready to Use

Mobile Responsive

How to Use This Template

Get started with your professional proposal in just a few simple steps

1

Choose Template

Select this template and click "Use template for free" to get started

2

Customize Content

Fill in your details, add your branding, and tailor the content to your needs

3

Send & Track

Send your proposal to clients and track when they view and approve it

Who Benefits From Memorandum Of Agreement Template?

Organisations collaborating without a formal contract use a memorandum of agreement to put the arrangement on record.

Nonprofit Director

Document a collaboration between two organisations on a shared initiative or programme.

Partnerships Lead

Record the terms of an informal partnership before it develops into a full contractual relationship.

Programme Manager

Set out roles and responsibilities between departments or external collaborators working on a shared project.

Government Liaison

Capture an inter-agency arrangement in writing without initiating a formal procurement process.

Frequently Asked Questions

Everything you need to know about using this template

It should state the purpose of the arrangement, name each party and their role, and set out the terms both sides have agreed to. A memorandum of agreement template gives you these sections ready to fill in.
Yes. Memorandum of agreement and MOA refer to the same document, and this template works under either name.
They are close enough in structure that this template works for either. Both record a shared understanding between parties without the full weight of a formal contract.
Yes. A quick prompt covering the parties and the arrangement is all the AI needs to draft the memorandum of agreement in your branding.
Yes. Add additional signature blocks for each party involved, so every organisation in the arrangement can sign the same record.
Yes. Future arrangements can reuse the same template, duplicated and adjusted rather than rebuilt.

Put the shared understanding on record

Put what both sides already agreed to into a document everyone can point back to.

Free forever.
No credit card.